Nana's Angel Shop - Refund Policy

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Nana's Angel Shop

Last updated: November 16, 2025

We accept returns within 14 days of receiving your order. to be eligible for a return, Items must be:

. Unused

. Unworn

. In original packaging

. In the same condition in which you received them.

Certain items cannot be returned for hygiene or safety reans ( e. g., hair products, edge control, opened beauty items).

If you need to exchange an item for a different size or color, contact us within 14 days of delivery.  Exchanged depend on product availability.

Once we receive and inspect your return, we will notify you by email.

Approved refunds are processed back to your original payment method

Please allow 3 - 7 business days for the refund to appear.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

If your order arrived damaged or you received the wrong item, contact us within 48hours with a photo of the issue.  We will replace or refund the product.

The following items cannot be returned:

. Sale items

. Digital products

. Opened beauty or hair products

Contact Us

Email: shelbsue2@gmail.com

Phone: 786-267-5048